Reference

Privacy Policy for Your z1000 Account

z1000 Privacy Policy explains how we handle the details linked to your account, wallet activity, device session, and support requests.

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z1000 Privacy Policy for Your z1000 Account
CONTACT ROUTES

Where To Ask About Privacy Policy

A clear contact route helps when you want to understand a data record rather than guess what a wallet status means.

Account privacy request Use the support contact connected to your z1000 account to ask about stored personal…
Wallet record question If a DANA, OVO, GoPay, QRIS, bank transfer, or virtual account record looks unfamiliar…
Security concern Tell us promptly if your login, phone verification, or device session looks unusual.
DATA HANDLING

What We Do With Account Details

Privacy Policy choices should match the way an account actually works, so we describe the main handling points in plain terms.

Account details

We use your registration details and verified phone number to create the correct account, confirm account ownership, and respond to account requests. We do not treat a phone number supplied for one account as proof of ownership for another account.

Payment matching

Payment information helps us match a DANA, OVO, GoPay, QRIS, bank transfer, or virtual account receipt with the account that initiated it. We use the record for status checks, reconciliation, and account support rather than treating it as general profile content.

Cookies and sessions

Cookies and similar session data help keep your sign-in state, remember security checks, and route you to the right account page. Your browser can manage or remove cookies, though changing them may require another phone verification step.

Device security

We may record device type, browser signals, and session events to identify unusual sign-in activity. These checks protect the account path on mobile and desktop without changing the personal data already attached to your verified account.

Retention controls

We retain account, payment, security, and contact records only for the period needed for service operation, dispute handling, security work, or applicable legal duties. A deletion request may have limits where a record must be retained for one of these reasons.

Requesting changes

You can ask us to correct inaccurate account details, explain a data use, or assess a deletion request through the account support path. Include your registered phone number and a precise request so we can verify ownership and reply to the right person.

Privacy Policy Questions From Indonesia

These Privacy Policy answers cover the account and wallet questions we expect you to ask before opening an account. They explain the practical steps for checking data, changing details, handling cookies, and contacting us from an Indonesian device. If your question concerns eligibility or service access, the answer depends on local law.

The z1000 Privacy Policy covers registration details, phone verification, sign-in sessions, device signals, cookies, support messages, and payment records. It applies when you use the account path or contact us about DANA, OVO, GoPay, QRIS, bank transfer, or virtual account activity.

We use your phone number to create and verify the account, connect support requests to the right account, and respond to security events. Before we discuss private records or change account details, we may ask you to complete the phone verification step.

Yes. The Privacy Policy covers payment records created when you use QRIS or DANA, as well as OVO, GoPay, bank transfer, and virtual account routes. We use the available reference and status details to match a receipt and resolve account questions.

You can contact us through the support path connected with your account and ask what personal data we hold or request a correction. Include your registered phone number and the specific detail in question. We verify ownership before discussing or changing private information.

Cookies and session records help maintain sign-in status, remember security checks, and route your browser to the correct account page. You can manage cookies in your browser settings. Removing them may sign you out or trigger another phone verification step.

Retention depends on why the record exists. Account, payment, security, and support records may remain while needed for service operation, dispute handling, security work, or applicable legal duties. If you request deletion, we explain any record that must remain and why.

Yes. Send the question through your account support route and include your registered phone number plus the relevant account action. We explain available access, correction, or deletion steps for your situation. Service eligibility and access depends on local law.

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